Obtain objective data from a cross section of the population.
Analyse internal and external environment of the organisation.
Provide data to create buy-in for process.
Define the desired outcomes and objectives.
Customised Content is prepared on the basis of data gathered during Diagnosis
Plan for delivery of content is finalised which would be in the form of training material, videos, interactive exercises and so on.
The planned contents are delivered to employees on a daily basis using a mobile app
Business impact of the planned actions are measured
Feedback from the employees are consolidated
Data gathered is again diagnosed to take necessary corrective actions so to enable the organization to achieve the desired objectives. The cycle of Diagnosis - Action Plans – Implementation and Results continue